Effective Date: January 29, 2026

LK New Solutions LLC (“LK New Solutions,” “we,” “us”) respects your privacy. This Privacy Policy explains what information is collected, how user data is used, SMS opt-in details, cookie & tracking practices, data security and handling, user rights, and our mobile information sharing statement.

1) What information is collected

When you use our website, forms, or services, we may collect:

Contact information: name, phone number, email, mailing address

Identity details you choose to provide: date of birth, last 4 of SSN, ID documents

Documents you upload: credit reports, dispute results, letters, and supporting proof

Service details: goals, notes, messages, approvals, and intake responses

Technical information: IP address, browser/device type, pages/forms used, timestamps, and activity logs

2) How user data is used

We use your information to:

Provide requested services and respond to your intake

Prepare, manage, and track service activity and updates

Request missing information or documents

Communicate service updates and account notices

Process payments and maintain your account (if enrolled)

Improve our systems, workflows, and customer support

Prevent fraud and comply with legal obligations

3) SMS opt-in details

If you opt in, we may send SMS text messages for:

Account and service updates (status, reminders, confirmations)

Document requests and intake steps

Billing and account notices

Customer support replies

If you separately opt in to marketing messages, we may also send promotional offers.

Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for assistance.
Consent to receive text messages is not required to purchase.

4) Cookie & tracking practices

We may use cookies and similar technologies to:

Keep the website working properly

Understand usage and improve performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5) Data security and handling

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and absolute security cannot be guaranteed.

6) User rights

You may request to:

Access your information

Correct your information

Delete your information (where legally allowed)
You may opt out of SMS communications at any time by replying STOP.

7) Mobile information sharing statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors for support services (such as customer service or technical operations) is permitted.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

8) Information sharing (limited)

We do not sell or rent your personal information. We may share information only when necessary with:

Service providers (CRM, forms, payments, file storage, e-sign tools, support)

Contractors or support staff who need limited access to perform services

Legal or regulatory authorities if required by law

9) Data retention

We keep records only as long as necessary for business, service, and legal purposes. You may request deletion where legally allowed.

10) Children’s privacy

Our services are not intended for individuals under 18 years of age.

11) Contact information

LK New Solutions LLC
7901 4TH ST N STE 4000
St. Petersburg, FL 33702
Phone: +1 727-617-6900
Email: [email protected]
Website: lknewsolutions.com

12) Updates to this policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.